State Farm® Insurance Agent Ron Burns
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sydney Peters
January 15, 2025
"Ron Burns and his staff are easy accessible and knowledgable! They have great customer service. Love being their customer!"
"Sydney, Thanks so much for the awesome review! We’re really happy to hear that you find our team easy to reach and knowledgeable. Great customer service is what we aim for, and it’s great to know you feel appreciated. If you ever have questions or need anything, just let us know. We really appreciate your support!"
Abby Deere
January 14, 2025
"I cannot say enough great things about Ron Burns and his team at State Farm! They always go above and beyond to ensure their clients are informed and confident in their decisions. We recently had to file a claim and the team made the process seamless, checking in along the way. Everything was handled with efficiency and empathy, turning what could have been a stressful situation into a manageable one. If you’re looking for an agent who genuinely cares about his clients and their well-being, look no further than Ron Burns. He is a true professional who exemplifies what it means to be a trusted advisor. I highly recommend Ron and his exceptional team at State Farm for all your insurance needs!"
"Abby, Thanks a lot for sharing your awesome experience with us and my team. It’s great to hear how they really went the extra mile for you during your claim. Their effort to keep you in the loop and show understanding makes a huge difference when things get stressful. Your recommendation really shows how much Ron and his team care about their clients. I’m sure your feedback will help others looking for a reliable agent. Thanks again for sharing!"
Savannah Wallen
January 7, 2025
"I came from Geico to State Farm because I wanted to be able to call and speak with an office that was local and we knew eachother by name. So many times I needed something from Geico and could never get through to a human, and when I did it was such a mess. I can call here and speak with a friendly person who actually remembers me. They're super friendly and very responsive. Not to mention I'm saving almost $75 a month."
"Savannah, it sounds like you made a great choice in switching to Ron Burns State Farm! Having a local office where you can speak to someone who knows you by name makes a huge difference in customer service. Thank you for noticing. It's frustrating when you can't get through to a real person or when the experience is confusing. Plus, saving $75 a month is a fantastic bonus! It’s wonderful to hear that you’re enjoying a more personalized and friendly experience with us. If you ever need assistance or have questions, we are here to always treat you like a GOOD NEIGHBOR !!"
Mohammad Aljafari
December 21, 2024
"I first contacted this office looking to start a new insurance plan and I found Mrs kueterman to be very helpful and made sure that I was happy with my plan. I highly recommend them for your insurance needs."
"Thank you for taking the time to share your positive experience! We're thrilled to hear that Amanda was able to assist you and ensure you were happy with your insurance plan. Your recommendation means a lot to us, and we appreciate your trust in our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
Russell Miller
December 17, 2024
"Christina is absolutely wonderful. The customer service was the best I’d experienced anywhere ever. Within 30 minutes she had me quoted and a new policy in place. She even cancelled my old policy by taking the liberty of calling that State Farm agency in another state on my behalf. 10/10 experience!"
"Thank you for sharing your experience! It sounds like Christina went above and beyond to provide you with exceptional service.its great to hear that she was able to get you a new policy so quickly and take care of the cancellation for you.A 10/10 experience is well deserved!"
tammy randolph
December 5, 2024
"I have been working with Christina since the middle of November and I kept the number she gave me to change my insurance to Ron Burns State Farm insurance, it was so easy and she recalculated for different deductible amounts for it to be less. I was very impressed on how quickly it was done plus my insurance and dropped a whole lot from the previous company I was with, and they were a company who only communicated by text. I now can call and speak to Christina or one of the other five in the office and know that I am getting the best experience and the most respect that you could get from someone she will take her time with you. I just sent her my old insurance information from my other company and she matched it but she has also saving me over 20 some dollars a month. I am so glad that I switched, and it was such an easy transition!! Thank you Christina!! I’ve been with different insurance agencies over my many years and by far I will promote you guys as much as I possibly can and I’m new to the area here in Urbana."
"Tammy, Thank you so much for taking the time to share your experience! We are thrilled to hear that Christina was able to assist you with your insurance needs and provide you with such a positive experience. It's great to know that the transition to Ron Burns State Farm Insurance was easy for you and that you found savings compared to your previous company. We take pride in our customer service, and it’s wonderful to hear that you felt respected and well taken care of by Christina and the team. Your kind words and willingness to promote our agency mean a lot to us, especially as you settle into your new home in Urbana. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We’re here to help! Thank you again for your review! Best regards, Ron"
Robin Morgan
December 2, 2024
"Love State Farm and all the employees! They are all amazing"
"Robin, thanks so much for your kind words. Thanks for your trust in covering your auto & home insurance.. I agree our team here is amazing. And we actually like each other lol"
Jake Dove
November 9, 2024
"Not even exaggerating, Ron and his team took care of me. I’ve seen so many people get the run around from other insurance company’s and that scared me when I first filed my claim. My wife was rear ended driving our new dodge durango and the other party’s insurance refused to pay for the damages and the whole State Farm team wasn’t putting up with that. And I honestly feel that if there were no parts to wait on from the collision center it would’ve been fixed within days. I didn’t get any hassle, full open line of communication through the whole process, check ins to make sure everything was being handled to my liking. Just over all no bullshit what so ever. I can’t thank them enough for easing my mind and making this process smoother than I ever thought possible. For anyone looking for car insurance options, State Farm is the way to go. Also I’m a 27 year old man I’m not writing a review unless it’s genuine."
"Jake, Thank you so much for taking the time to share your experience! We’re thrilled to hear that we were able to provide you with the support and reassurance you needed during a challenging time. It’s always our goal to ensure that our customers feel heard and taken care of, and it’s great to know that we met your expectations. We understand how frustrating dealing with insurance claims can be, especially when other parties are involved, so we’re glad we could make the process smoother for you. Your recommendation means a lot to us, and we appreciate your trust in State Farm. If you ever need assistance in the future, please don’t hesitate to reach out. Safe driving!"
David Curnutte
October 30, 2024
"Very personal and knowledgeable about any issue with our insurance! Julie is the best!! Thank you."
"David, Thank you for your kind words! We're thrilled to hear that Julie provided you with such personal and knowledgeable service regarding your insurance issues. We appreciate your feedback and are glad to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
Sherry Nichols
October 29, 2024
"I had an accident and totalled my car. Our State Farm Agent Ron Burns was very fast in expediting our claim. Everyone on his team was excellant in helping us. They settled and took care of everything for us. We had really nothing to do. We could not of gotten any better care. Thank you all on the team. You were all fantastic! You are the best!"
"Thank you so much for your kind words! We're thrilled to hear that we provided you with excellent service during such a challenging time. It's great to know that we were able to expedite your claim and take care of everything for you. Your satisfaction means a lot to us, and we'll be sure to share your feedback with the Ron Burns team. If you need anything else in the future, don’t hesitate to reach out. Wishing you all the best!"
Dana Mortimer
October 28, 2024
"Best place in town! Ron Burns and his team are the best!"
"Dana, Thank you for your positive review! We're thrilled to hear that you had a great experience with our Ron Burns team. Your support means a lot to us, and we look forward to serving you again in the future!"
Carrie Johnson
September 30, 2024
"Christina was very helpful and made it easy to get homeowners insurance. Highly recommend Ron Burns State Farm."
"Carrie, thank you so much for the 5-star review. So happy that Christina was able to help and that you recommend my agency."
Madison Sample
September 19, 2024
"Absolutely amazing team. Christina responded to me promptly and had no issue answering my questions about my policy. She is friendly, and helpful! I have recommended Ron and Christina to my friends and co workers. I'm so thankful I switched!"
"Thank you for your positive feedback! I'm glad to hear that we provided excellent customer service and were able to assist you with your policy questions. We are thankful you are recommending us to your friends and co-workers. We take it very seriously and we are honored to help. Switching to our team seems to have been a good decision for you. If you have any more questions or need further assistance, feel free to ask!"
Brooke Litteral
September 18, 2024
"Christina was amazing! From the very first call and throughout the enrollment was a breeze. Happy to be with State Farm now!"
"Brooke, Thank you for your positive feedback! We're thrilled to hear that Christina provided you with excellent service and made the enrollment process effortless for you. We're glad to have you as a valued customer at State Farm. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!"
B B
September 5, 2024
"Call Ron’s State Farm for your Insurance & Financial needs immediately! Do not pass up the awesome opportunity to have an understanding and knowledgeable Insurance Agent! I simply cannot recommend Ron and his Agency enough. As an insurance professional for over 20 years I proudly have my policies with Ron Burns State Farm and his talented team! Contact the office straight away to get a quote!!!"
"Thank you for your glowing 5-star review of Ron Burns State Farm! We're thrilled to hear that you have had such a positive experience with our team. It's wonderful to know that you find Ron to be understanding and knowledgeable in handling your insurance and financial needs. It's also great to hear that as an insurance professional yourself, you have chosen Ron Burns State Farm for your own policies. Your endorsement speaks volumes about the quality of service provided by Ron and his talented team. We appreciate your recommendation, and we encourage others to reach out to our agency for their insurance and financial needs. Thank you for taking the time to share your positive experience, and we look forward to serving you and others in the future!"
Scott Johnson
August 31, 2024
"Really good people to work with and very knowledgeable great place to get insurance"
"Thank you for your positive feedback! We're glad to hear that you had a great experience working with our team. We strive to provide excellent customer service and a wealth of knowledge to ensure that our clients find the right insurance coverage for their needs. We appreciate your kind words and look forward to continuing to assist you in the future."
Marti Streator
August 30, 2024
"Great working with Christina! Gave me options that were important to have! Easy process switching home and auto policies! Marti"
"Thank you for your kind words and 5-Star review, Marti! We are thrilled to hear that you had a great experience working with Christina. Providing our customers with options that are important them and ensuring an easy process for switching home and auto policies is always are top priority. We appreciate your feedback and look forward to serving you again in the future!"
Joshua Morgan
August 7, 2024
"I am so grateful for Ron and his team!"
"Josh, thanks so much for the 5 star review. I’ve been watching a lot of the Olympics and my team is Gold Medal material 😂😂"
Lisa Perdue
July 16, 2024
"Ron and his staff were on it for me when someone hit my car and totaled it out.. They did all the work and was able to collect from the at fault insurance. I recommend this company to anyone that is in search of a phenomenal insurance company!"
"Lisa, thanks for the review. We pride ourselves on service after the sale.Again thanks for the 5 star"
Tiffany Linton
June 19, 2024
"Great people and great company. Was so easy to get covered and get my cards. Quick and easy. Also, Christina was amazing to work with, she was so nice and helpful."
"Tiffany, thanks so much for your kind words. Thank you for allowing us to protect you. We are honored to help and take it very seriously "
Sharon Leeson
May 27, 2024
"Switching to Ron as our agent has been the best decision insurance wise! I highly recommend them for all of your insurance needs."
"Sharon, thanks for the opportunity to take care of your family. We appreciate it and are proud to do so 👍🏻👍🏻👍🏻"
Sheri Baker
February 15, 2024
"Julie was quick to attach/make corrections regarding our loan account numbers for our customer's insurance document that was needed for his refinance with us. Ron Burns' office is very efficient and pleasant to work with. Thanks, again, Julie!"
"Sheri, thanks so much. We appreciate the kind comments 👍🏻👍🏻"
Zach Jones
February 14, 2024
"Great insurance company to work with! Julie and Ron are the best and very good at communicating and being there every step of the way!"
"Zach, thanks for your review. We’re glad you trust us to help with your Business Insurance. We’re always here to answer any questions you have."
Joseph Straley
February 10, 2024
"Very happy with my agent and his rates and service for me."
"Thanks so much. "
David Gordon
January 14, 2024
"After moving from Florida to Ohio I needed to renew my car insurance. I was very happy that my premium was less than half of what it was in Florida."
"David, so glad we were able to help. We are not always the least expensive, but I do believe our price coupled with our service make us the Best Buy."